Owner and Data Controller
SocialWise, Inc. (dba. Rallio)
7700 Irvine Center Drive, Suite 430
Irvine, CA 92618.
Contact email: support@rallio.com
Last Updated:
June 20, 2024
1. Your Acceptance
Welcome to the Rallio.com website. By accessing or using the Rallio Technology Platform and Services, you agree to be bound by these Terms of Use and all terms incorporated by reference. If you do not agree to all of these terms, do not use the platform.
These Terms of Use apply to all users of the Rallio Technology Platform and Services, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current platform shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. Users
These Terms apply to all authorized users who access and use the Rallio Website, Technology Platform, Services, and Content.
3. Rallio Services
3.1. Support Services
Rallio provides support services between 9:00 am to 5:00 pm Pacific Time.
3.2. Updates and Functionalities
Rallio may provide updates to the Services, which may change the functionality or appearance.
3.3. Sandbox
Customer Content may be reviewed and reposted within the Sandbox feature.
3.4. Third-Party Websites
Rallio is not responsible for content on third-party websites linked from the Rallio Website.
3.5. Communications
Rallio reserves the right to send messages regarding changes to the Rallio Website, Technology Platform, Services, or these Terms of Use.
4. Rallio License
4.1. Rallio License
Rallio grants a limited, non-exclusive, non-transferable license to use the Rallio Website, Technology Platform, and Content.
4.2. License for Customer Content: Sandbox
You grant Rallio a non-exclusive, perpetual, worldwide license to use Customer Content in the Sandbox and for providing Services.
4.3. License Restrictions
You shall not copy, modify, distribute, reverse engineer, or otherwise misuse the Rallio Technology Platform or Content.
4.4. Specific Conditions
You agree to defend and indemnify Rallio from any third-party claims arising from your use of the Rallio Technology Platform.
4.5. Responsibility for User Submissions and Customer Content
You are solely responsible for the User Submissions and Customer Content you upload, and Rallio acts as a medium for online distribution.
4.6. Prohibition on Spam
The Services may not be used for sending unsolicited email messages (“Spam”).
4.7. Use and Access of the Rallio Website, Rallio Technology Platform, and/or Content: Additional Terms and Conditions
You may need to create an account to access some features. You are responsible for maintaining the security of your account.
5. Subscriptions
Subscription services are billed in advance on a recurring basis. You may cancel at any time, but fees already paid are non-refundable.
6. In-app Purchases
In-app purchases are handled by the Application Store and are governed by their terms and conditions.
7. Intellectual Property Rights
All rights in the Rallio Technology Platform and Content are owned by or licensed to Rallio and are protected by intellectual property laws.
8. Cookies
Rallio may set and access cookies on your computer to customize your experience.
9. Warranty Disclaimer
The Services are provided “as is” without warranties of any kind.
10. Use of OpenAI Services
10.1. Data Usage with OpenAI
Client consents to the use of their data, including images and text, with OpenAI for generating social media posts, review responses, and AI-generated images. Rallio will implement security measures to protect client data during transmission to and from OpenAI.
10.2. Anonymization
Where possible, client data sent to OpenAI will be anonymized to minimize the risk of exposing personally identifiable information (PII).
10.3. Compliance with OpenAI Terms
The use of OpenAI’s services is subject to OpenAI’s terms and conditions. Clients acknowledge and agree to these terms.
10.4. Generated Content Review
Clients acknowledge that content generated by OpenAI may not always be accurate or appropriate and agree to review and approve any such content before publication.
10.5. Liability
Rallio is not liable for any claims arising from the use of AI-generated content provided by OpenAI.
10.6. Data Protection and Compliance
Rallio and the client agree to comply with all applicable data protection laws and regulations in connection with the use of OpenAI services. Rallio will implement reasonable security measures to protect client data during transmission to and from OpenAI.